Impact Gathering #14

Whether you're designing a product, service, or policy, your choices shape the reality of others. But how can you ensure that no one is unintentionally excluded?

Service designers Evelien Neirynck and Elisabeth Verhetsel (Twisted Studio) share honest insights from the field. What does truly inclusive design mean? How does an inclusive process contribute to an inclusive outcome? What went wrong, and what actually worked? Expect candid stories about "oops" moments and how even small adjustments can make a big difference.

This sincere talk will challenge the way you look at design and invite you to see inclusion not as a final goal, but as a starting point.